SBT Factory Service is a shop service offered by the manufacturer, operating on a reservation-only basis, where a portion of the warehouse is converted into a retail space, allowing customers to visit directly.

Online services can be difficult to communicate effectively, and you can receive maintenance tips and have your Scoot inspected in person, among other benefits that only a physical store can offer.

*Currently in trial operation, so there is a possibility of changes or cancellation during the season.

  • Head bearing replacement and greasing
  • Handle replacement, length cutting, grip replacement
  • Bushing replacement
  • Level check using a specialized jig
  • Frame and fork replacement
  • Board replacement

It's located in Ueda City, Nagano Prefecture. It's about a 10-minute drive from the Ueda-Sugadaira Interchange on the Joshinetsu Expressway, making it a convenient stop before or after skiing.

This season has ended. Please contact us separately.

Maintenance and repair

We provide support for tasks that are difficult to do yourself, such as frame replacement, boat replacement, and bushing adjustment.

We also offer repairs for frame or board damage. However, we may not be able to repair all items depending on their condition. Repairs that cannot be completed on the spot will be handled and the item returned at a later date.

SHOP

Purchase consultations are welcome. Please feel free to ask us anything, including frame and board matching.

We stock all Snowbike Tech products, so you can purchase any parts you need during maintenance right there on the spot.

Rental handover

We can also handle the pickup and return of rental items for those who have applied for them.

Test drive available

Before you purchase, we'll accompany you to a nearby ski resort to give you a demonstration of any boards or frames you'd like to try out, explaining everything while you actually ski.

FAQ

Do I need to make a reservation even if I'm only purchasing a leash?

Yes, it is necessary. We generally do not open without a reservation.

Is there a fee to have my Scoot inspected?

There is no charge if we only need to check and inform you of the status.

I cannot go during business hours due to work commitments.

Please contact us. We may be able to assist you outside of business hours.

I'm going to be late for my appointment, or I can no longer make it.

Please inform us of your decision via email. There are no cancellation fees.

Reservations required

Our business hours in December will be from 6:00 PM to 10:00 PM on weekdays and weekends.
(Exceptions apply; please check the time slot when making your reservation.)

*This is currently in a trial phase and may be subject to change.

This season has ended. Please contact us separately.